Posted by – Steve Cohen, Director of Community Development
We get it. Customer service is key. It’s in our DNA.
So, we were very excited this past Monday when the Auburn Hills City Council formally approved our community’s participation in Oakland County’s One Stop Ready Program.
One Stop Ready is an economic development program established by Oakland County Executive L. Brooks Patterson. It’s built upon each community evaluating itself, information sharing between participants, and the collection of best practices in customer service from all the participants.
Simply, it’s a proactive initiative aimed at streamlining the development approval processes in municipalities throughout the County. This is done to better recruit and retain businesses, which in return brings more jobs and a stronger tax base.
Our friends at Oakland County have asked the City of Auburn Hills to lead by example. We’re prepared to do so, with an intentional focus on getting better.